Frequently Asked Questions

No. BabyStache currently works with trusted brands to curate safe, high-quality, beautiful age-based products.

Each Stache is designed to ensure baby-free homes are safe and fun. The products are not sold individually. But stay tuned! Like the Safety Stache, we’re busy curating more add-ons to meet unique needs.

At BabyStache, we’re constantly on the hunt for safe, high-quality, age-based products, so our offerings may shift. And sometimes, we just offer multiple variations or colorways of the same products. That said, you can feel confident that the products you received have the same benefits and value. If you ever have a question about a specific product, reach out to support@babystache.com.

We eliminate the guesswork and research time, ensuring you have what you need for every baby stage. Our curated solutions create a welcoming space for little ones, so you can focus on what matters – enjoying time with loved ones. Learn more about our story here.

Orders typically ship within 3-5 business days, and arrive 2–5 business days after the order ships via standard ground shipping. Please expect an additional 1–5 business days for Alaska or Hawaii orders to arrive.

Excited for your Stache? We get it! You'll first receive an email with your order confirmation. Once your order ships, you'll get another email with tracking information. You can also check the status of your order at any time by logging in to your account and clicking Order History.

Yes! BabyStache partners with Shopify to bring customers a seamless and secure shopping experience. Shopify is certified to be Level 1 PCI DSS compliant which ensures payments are stored and processed using the highest security standards. 

Zip. Zero. Nada! Consider shipping our gift to you.

Oh, no! Please reach out to us at support@babystache.com with photos and descriptions of what is damaged and we’ll help with next steps.

You can cancel your subscription anytime before the 24-hour shipping cutoff of your next Stache. Just login to your account to manage your subscription. Review our Refund policy for more details. 

We encourage our BabyStache community to upcycle any gently used and no longer needed Staches to local Foster Care Donation Closets. Being a foster parent is not cheap; these closets help reduce some of the hurdles to opening hearts and homes to these kiddos. Can’t find a Foster Care Donation Closet near you? Email us at support@babystache.com and we'll help!